Starting DOORS help from explorer

Hello DOORS community, 

Like most users, I have to wait in line to get a license. There are many ocassions when I want to just open the Help file.

In DOORS 8.3 this was easy, however double clicking on the Help application in DOORS 9.5 in MS explorer results in the following message:

=====================

 A  JRE or JDK must be available in order to run help No Java virtual machine was found after seaching the following location

C:\Program Files (x86)\IBM\Rational\DOORS\9.5\help\jre\javaw.exe

 

=====================

I noticed an  java "version specific folder" in my installation of DOORS.

C:\Program Files (x86)\IBM\Ratiional\DOORS\9.5\ibm_jre60\bin\javaw.exe

I dont understand why the tool would install java run time  there while the help file expects it in a different location.

I installed  DOORS 9.5.2 fix_pack directly (without a base instalation of DOORS 9.5.1).  I have heard conflicting opinions as to whether installing the fix pack on its own was enough.  Maybe by taking this shortcut this I have asked for trouble. Am I guilty as charged?

 

cheers

Colm

 

 

 

 (DOORS 9.5)


MyDeveloerWorks - Tue Mar 25 06:07:34 EDT 2014

Re: Starting DOORS help from explorer
kourosh - Thu Mar 27 17:34:38 EDT 2014

Hi Colm,

The methods for accessing the help is listed at:

http://pic.dhe.ibm.com/infocenter/doorshlp/v9r5/topic/com.ibm.help.common.rational.remote.doors.doc/topics/drs_c_web_del_quickstart.html

You can install the DOORS 9.5.2.0 fix pack without having 9.5.1, that won't be a problem. It is a full install so if you don't have a previous version you are fine. But if you do have a previous version, it will replace it.

Re: Starting DOORS help from explorer
MyDeveloerWorks - Fri Mar 28 10:30:31 EDT 2014

kourosh - Thu Mar 27 17:34:38 EDT 2014

Hi Colm,

The methods for accessing the help is listed at:

http://pic.dhe.ibm.com/infocenter/doorshlp/v9r5/topic/com.ibm.help.common.rational.remote.doors.doc/topics/drs_c_web_del_quickstart.html

You can install the DOORS 9.5.2.0 fix pack without having 9.5.1, that won't be a problem. It is a full install so if you don't have a previous version you are fine. But if you do have a previous version, it will replace it.

Thanks for url kourosh,